Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

CauriMart promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest. You can also get in touch with your vendors and arrange a personal way of delivering.

Do You Ship Internationally?

Yes of course. Orders shipped from Overseas may incur an extra administration fees

How Long Will It Take To Get My Package?

 The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.  CauriMart delivers all Business days  Business days are from Monday to Saturday, and do not include Sundays or public holidays.  Delivery time depends on the area the buyer or Receiver of goods is located. It can varie from 1 to 10 days.

PAYMENT

What Payment Methods Are Accepted?

The terms of payment are freely defined by the different sellers and sometimes also in agreement with the buyer. CauriMart with its secure payment system CauriPay can also be solicited by the parties and act as a third party to ensure the successful completion secure transactions. With regard to sales through CauriMart, users are invited to subscribe to the system. secure payment method CauriPay.

CauriPay, How is it work?

Worried about paying advances to seller? Get Payment Security in 3 Simple Steps 1. Deposit money with CauriMart Payment Protection 2. Receive the product 3. CauriMart Payment Protection pays the Seller

How CauriMart Payment Protection Helps Buyers?

CauriMart Payment Protection is a free service for buyers which brings to them a secure and trusted way of buying. Buyers can negotiate their business deal directly with sellers and then use CauriMart Payment Protection for a reliable and secure transaction. By using CauriMart Payment Protection, buyers know that they will receive exactly the goods or services they expect before the payment is made to the seller.

Is Buying On-Line Safe?

It is absolutely safe. We confirm, it is ABSOLUTELY SAFE to shop online. Surely on CauriMart. 1. You have a time limit to exchange your stuffs in case you bought a different size and you can even get a refund which no shop gives. 2. You can get the size you want an many a time it happens that you loved a merchandise but your size is not available so in online shopping, you can get your size easily. 3. You get some awesome cashback and discount which you’d never expect you can get from any shop or mall or any outlet factory. 4. You can shop anytime you want. Want to shop at 2 am in the night, you can but I’m afraid what would happen if you try to do the same in case of a shop. Maybe you will never be allowed to shop from that place ever again. 5. You can even check the rating of that piece of merchandise from other buyers which again is a very great thing. So, cheers to Online Shopping. 6. You can get any type of dress you want from baby to men, from little princess to queen which again is not possible in case of any random shop till you are not in a shopping mall. 7. The thing gets delivered to you at your place at the time you want.

What can be better if you’re getting so much just a click away?

Yeah if you’re afraid of the online payment thing, in that case, don’t worry. It is absolutely safe to do online transactions nowadays as the website itself are conscious about this fact.

Order & Retunrs

How do I place an Order?

Just Sign In to CauriMart or visit on https://caurimart.com and select there product. At CauriMart: If you wish to purchase one or more products listed on the Website, you must select each product you wish to purchase and add it to your cart. When you have selected all the products you want to buy, you can confirm the contents of your cart and place the order. At another seller on CauriMart: Go to his shop visit the products, make the choice. You can start discussion and spend your comment directly to the seller through the different means of communication that will be available.

How Can I Cancel Or Change My Order?

You can cancel or change your order before delivery confirmation. Any ways, You can choose not to accept an item on the spot (for example in the unlikely case that it was the wrong item). It is not possible to open products bearing a manufacturer’s seal and to return them on the spot. If there is a problem, please follow our return policy & we will support you.

Do I need an account to place an order?

Of course, before place an order you have to sign up and activate your account in CauriMart. It is entirely free of charges.

How Do I Track My Order?

You can track your order in two ways: Clicking on the 'track your order' link given in your order confirmation email. For any inquiries contact our Customer Service Call Center at …. or click on the following link …….. and fill the form.

How Can I Return a Product?

1 ° Although we hope you will be delighted with your order, if for any reason you are not completely satisfied, we will be happy to offer a refund, exchange or replacement on the products returned to us in the 7 days from receipt, provided returned products are in their original, unopened and unused state. Your statutory rights are not affected. Return instructions will be included with your order. 2 ° When a product is returned because you have canceled the pre- existing contract within the 7 day cooling off period, we will process the refund due to you as soon as possible and, in any event, within 30 days of the date you have given notice of your cancellation. In this case, we will refund the price of the product in its entirety, including shipping costs to send the item to you. However, you will be responsible for the cost of returning the item to us. 3 ° When you return a product for any other reason, (for example because you claim that the product is defective or does not correspond to that which has been presented to you on the site), we will examine the product returned and we will inform you your refund by email within a reasonable period of time. 4 ° We will usually process any refund due as soon as possible and, within 30 days of the date if we have confirmed by e-mail that you were entitled to a refund for the defective product. 5 ° Products returned by you due to a defect will be refunded in full, including a refund of delivery charges to send you the product. 6 ° We will generally refund any amount received from you using the same method originally used by you to pay for your purchase. 7 ° When the delivery is made by us, if you notice that the product is not sealed and it is in a package with the logo of CauriMart, " DO NOT PAY ", because if you do so , we will not accept the cu not claim
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